Frequently Asked Questions

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  • General questions
  • Product questions
  • Aftersale questions

General questions:

Here, we address common questions about our company, services, and operations. Whether you're curious about our history, location, or the industries we serve, you'll find answers to these inquiries and more in this section. Explore to learn more about CPS Seating and how we strive to provide top-quality seating solutions tailored to your needs.

For over 50 years CPS Ltd have been regarded as the market leading supplier of tiered seating solutions to the education and cultural sectors, with over 50 years of supply public seating solutions.
CPS throughout its history have the ability to react to changing educational trends, it offers a comprehensive range of seating products for clients with bespoke and specific requirements. Lecture theatre seating can be configured as traditional linear rows with writing ledges and modesty panels or in collaborative configurations, whilst “Turn and learn” units and collaborative benches offer allow multi directional engagement.
CPS offer a complete package - from design, initial survey and layout proposals, to onsite installation and a market leading after sales package. Chairs or benches can be fixed to existing tiering or we can design and build and structures to your specific requirements. Our installers are discreet and can work around an operational building where desirable.

Yes! It’s a great way to refresh to the lecture theatre or auditorium.

BS EN 12727:2000 - Furniture. Ranked seating. Test methods and requirements for strength and durability.

BS 5852:2006 - Methods of test for assessment of the ignitability of upholstered seating by smouldering and flaming ignition sources.

BS 5852-1:1979 - Fire tests for furniture. Methods of test for the ignitability by smokers' materials of upholstered composites for seating.

BS 5852-2:1982 - Fire tests for furniture. Methods of test for the ignitability of upholstered composites for seating by flaming sources.

BS EN 1021-1:2014 - Furniture. Assessment of the ignitability of upholstered furniture. Ignition source smouldering cigarette.

Product questions:

Whether you're curious about materials, customisation options, or warranty coverage, this section is your go-to resource for all things related to CPS Seating's products.

Yes, we are highly experienced in fully integrating power into our seating, with full cable management to ensure safe installation. We have a wide range of solutions which are plug and play so easy to coordinate with your electrical teams.
Yes, we can adapt the product to suit existing tiering, whilst ensuring the layout conforms to all regulations.
No! Alongside fixed ledges, we also have products with folding tablets from the arms, and ledges which fold into pockets on the back of the backrests.
Yes - we are more than happy to visit your site, carry out site surveys and produce layouts as required.
No we can design and manufacture full wooden structure tiering as required.
Yes, we are more than happy to look at bespoke products, please contact us to discuss further.

Aftersale questions

Welcome to CPS Seating's Aftersales FAQs section, dedicated to addressing inquiries regarding post-purchase support and services. Here, you'll find information about product care, warranty coverage, repair services, returns, and exchanges.

Our products are guaranteed for structure for up to 10 years, with 3 years upholstery, subject to normal exclusions. Learn more about these here.

Yes, we have a dedicated team responsible for these areas, and a UK based team of technicians to provide an unrivalled service to clients.
This is something we can do, providing there is enough space and it still meets current regulations.

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