Frequently Asked Questions

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  • General questions
  • Product questions
  • Aftersale questions

General questions:

Here, we address common questions about our company, services, and operations. Whether you're curious about our history, location, or the industries we serve, you'll find answers to these inquiries and more in this section. Explore to learn more about CPS Seating and how we strive to provide top-quality seating solutions tailored to your needs.

For over 50 years CPS Ltd have been regarded as the market leading supplier of tiered seating solutions to the education and cultural sectors, with over 50 years of supply public seating solutions.

CPS, throughout its history, has demonstrated the ability to adapt to changing educational trends. The company offers a comprehensive range of seating products to meet bespoke and specific client requirements. Lecture theatre seating can be configured as traditional linear rows with writing ledges and modesty panels, or in collaborative layouts, while “Turn-to-Learn” units and collaborative benches allow multi-directional engagement.

CPS provides a complete seating solution - from initial survey, design and layout proposals through to installation and a market-leading after-sales service. Seating can be fixed to existing tiering, or we can design and build new structures tailored to your specific requirements. Our experienced installers work efficiently and discreetly, with the flexibility to operate around live or occupied buildings when required.

Yes! It’s a great way to refresh to the lecture theatre or auditorium.

BS EN 12727:2000 - Furniture. Ranked seating. Test methods and requirements for strength and durability.

BS 5852:2006 - Methods of test for assessment of the ignitability of upholstered seating by smouldering and flaming ignition sources.

BS 5852-1:1979 - Fire tests for furniture. Methods of test for the ignitability by smokers' materials of upholstered composites for seating.

BS 5852-2:1982 - Fire tests for furniture. Methods of test for the ignitability of upholstered composites for seating by flaming sources.

BS EN 1021-1:2014 - Furniture. Assessment of the ignitability of upholstered furniture. Ignition source smouldering cigarette.

Product questions:

Whether you're curious about materials, customisation options, or warranty coverage, this section is your go-to resource for all things related to CPS Seating's products.

Yes, we have extensive experience integrating power modules within our seating, with full cable management to ensure a safe and tidy installation. Our plug-and-play solutions make coordination with your electrical teams simple and straightforward.
Yes, we can adapt the product to suit existing tiering, whilst ensuring the layout conforms to all regulations.
No! Alongside fixed ledges, we also have products with folding tablets from the arms, and ledges which fold into pockets on the back of the backrests.
Yes - we are more than happy to visit your site, carry out site surveys and produce layouts as required.
No we can design and manufacture full wooden structure tiering as required.
Yes, we are more than happy to look at bespoke products, please contact us to discuss further.

Aftersale questions

Welcome to CPS Seating's Aftersales FAQs section, dedicated to addressing inquiries regarding post-purchase support and services. Here, you'll find information about product care, warranty coverage, repair services, returns, and exchanges.

Our products are guaranteed for structure for up to 10 years, with 3 years upholstery, subject to normal exclusions. Learn more about these here.

Yes, we have a dedicated team responsible for these areas, and a UK based team of technicians to provide an unrivalled service to clients.
This is something we can do, providing there is enough space and it still meets current regulations.

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