Your privacy is important to CPS Seating LTD (“CPS”, “TLW” or “we”) as is your trust in our products and services. We want you to know that the information you share with us will be treated with care.
This Privacy Statement addresses what personal information we collect and how we handle the personal information shared with us. Please read the following carefully to understand our views and practices. We will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) (“Personal Data”) unless you provide it to us voluntarily. If you do not want your Personal Data collected, please do not submit it.
For the purposes of the Data Protection Act 1998 (the “Act”) the data controllers are CPS Seating LTD (t/a ‘CPS’) whose registered office is at CPS Seating LTD, Kings Hill Industrial Estate, Bude EX23 8QN.
This Privacy Statement applies to the personal information we obtain from and about individuals interacting with CPS or TLW and its websites, products and services. It does not apply to the personal information we obtain in our capacity as an employer.
This Privacy Statement covers all CPS or TLW businesses and subsidiaries in the United Kingdom. Additionally, mobile applications have separate privacy statements, as described in the Mobile Applications section below. As you interact with CPS or TLW, there may be opportunities for you to provide us with your information. Additionally, we may collect certain information about you as further described below. You may provide us with information about you through a number of sources: CPS or TLW websites, product and related events, other incentive applications, surveys, social media platforms, and through our customer call team.
We also may obtain information about you from CPS or TLW affiliates and other sources such as companies that provide lists of potential customers, if such companies are permitted to share your information with us pursuant to their privacy statements.
This website will show data from different sources where we have permission to do so – for example, but not limited to:
• Contact information (such as name, address, town, county and postcode, email address and telephone number)
• Employment information (such as position, length of service in position, work email address and work phone number)
• Photographs such as those that you may submit through social media sites if permitted.
The information CPS or TLW collects about you will be used to provide customer support services, product information updates, marketing, market research and sales tracking purposes and to contact you to measure and improve our service levels. You may choose to forward information from one of our websites or emails to another person. Email addresses submitted to us for this purpose will not be captured for later use in marketing unless the recipient opts in to receiving additional marketing materials from CPS or TLW.
CPS or TLW may develop certain mobile applications that you may download to your mobile device (“CPS or TLW Applications”). When you download a CPS or TLW Application, there may be an opportunity for you to provide us with or for us to obtain information about you. Each CPS or TLW Application will display a separate Privacy Statement that will inform you about how any information shared via the application will be handled and how to decline such use or uninstall the application.
Through a remote lighting system, CPS or TLW may also offer applications developed by third parties (“3rd Party Application”). When you download a 3rd Party Application to your mobile device, the 3rd Party Application may collect information about you in connection with your download or use of that application. CPS or TLW is not responsible for the collection or use of information by 3rd Party Applications. We recommend that you carefully review the privacy statement of each 3rd Party Application prior to downloading or using them.
CPS or TLW may share the information it collects about you in the following instances:
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a law enforcement request
• With our services providers who work on our behalf and who do not have an independent right to use the information to which they have access or that we disclose to them. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
• With our business partners for CPS or TLW marketing activities, business partner marketing activities or both
We will never sell your information on. Your information will only be disclosed to CPS or TLW, its affiliated or associated companies, retailers and companies working on behalf of CPS or TLW (“selected third parties”).
How to Manage Your Personal Information/Communications Preferences.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right at any time by contacting us via the details contained in the Contact Us of our website. If you have subscribed to a particular email newsletter or other communication, you should follow the instructions in the email or on a related website to unsubscribe.
CPS or TLW uses administrative, technical and physical security to protect the personal information we maintain and to help ensure that it is used according to this Privacy Statement.
Storing your personal data
Your personal data is collected, processed, transferred and used by CPS or TLW and commissioned for selected suppliers to process your request(s) or message(s) and to provide you with the requested customer support services. If necessary to fulfil or process your request, CPS or TLW may also disclose this information to any subsidiaries and affiliated companies of CPS Seating LTD and suppliers for the above purposes where the data may be processed or used. For these purposes, your data may be transferred and processed outside the European Economic Area (“EEA”) or Switzerland, for example for the purpose of saving and processing the data by a commissioned data processing company. All steps reasonably necessary will be taken to ensure that your data is treated securely and in accordance with applicable laws.
Access to information
The Act gives you the right to access information held about you. Your right to access can be exercised in accordance with the Act by contacting us at the address set out below enclosing a copy of a recognised form of identity.
Privacy enquiries and correcting your information
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Effective date: 8th March 2016. Last update: 29th September 2019.